FAQ
Frequently Asked Questions
General
We’re passionate about crafting jewellery that exceeds your expectations. We don’t believe in mass producing because we make our Jewellery like they are meant for ourselves or our loved ones. Hence we place most of our emphasis on creating exclusive pieces and custom-made jewellery for our loyal customers. Unique and exclusive designs have been created for countless engagement rings and wedding bands.
Most of our diamonds above 0.30 carat come with an international diamond grading report, mainly GIA, one of the most respectable diamond labs in the world.
Bespoke
Yes, most of our engagement rings and wedding bands are custom-made. View our portfolio at Exclusive Services page. With a team of designers originating from Bangkok, Hong Kong, China and Japan, Shop QJS’s customers are presented with a wide array of choices in different styles of Jewellery design. We also offer our customers with the opportunity for greater involvement in designing their own Jewellery through our customised Jewellery services. From the size, shape, cut, colour and setting, every customised design is exclusive to its creator.
Since custom jewellery is made just for you, unfortunately, it can’t be returned. But no worries, we offer one free resizing within 15 days of delivery in case it doesn’t fit perfectly.
Coupons/Discounts
No, multiple coupons/discounts/free gifts cannot be combined for a single order.
We provide best discount coupon code occasionally on our website discount page. You can also get discount code from third party coupon websites.
Payment
We accept all major credit/debit cards. You can also use net banking, UPI and digital wallets to pay for your order. For any paymet query, get in touch with our Customer Service Team on +44-7555589664 or info@shopqjs.com.
No. You needn’t worry about any hidden costs. We don’t charge extra for shipping or for any other services. The total price mentioned on the product page will be the final price.
Yes. We use secure encryption for all credit card transactions. All sensitive data is encrypted using 256-bit Secure Socket Layers (SSL). Our website is only running on https:// server.
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